From one agent answering every call to queues across three time zones — Cliqtel grows with you. IVR menus, smart routing, voicemail with transcripts, and CRM screen pop, all in one visual builder.
Visual call flows · Voicemail transcripts · CRM screen pop · Business hours
Press 1 for billing, 2 for tech support — drag-and-drop voice menus with AI greetings.
Ring-all, round-robin, or longest-idle. Overflow to voicemail when agents are full.
Route by day, hour, and timezone. After-hours calls get a custom greeting and voicemail.
Every voicemail arrives in email with an audio file AND a readable transcript.
When a known customer calls, their record opens in HubSpot or Salesforce automatically.
Answer the phone as a local in every market — local, national, toll-free, mobile, 70+ countries.
See who called, when, for how long. Optional recording for training and quality review.
Generate multilingual greetings with one click — no studio, no voice talent, no re-recording.
Build your call tree visually — business hours at the top, an IVR to split by team, a queue per team, and a voicemail fallback. Publish and every inbound call follows the flow.
One toll-free number, IVR for billing / tech / enterprise, follow-the-sun queue with voicemail overflow.
Caller picks a language, the IVR routes to a region-specific team, with AI greetings in the right language.
Tier-1 agents can warm-transfer to on-call engineers. After-hours calls route straight to the duty rotation.
Spin up a support line in minutes. Build the call flow visually, publish, and start taking calls.
