Getting Started with Cliqtel

Getting Started · 5 min read Onboarding First number
Zero to first call in five minutes. This guide walks you through creating an account, funding your wallet, ordering a number, and receiving your first inbound call.

Overview

Cliqtel lets you buy phone numbers in 70+ countries and connect them to your PBX, softphone, or communication platform. Numbers activate instantly in most countries, and you pay only for what you use from a prepaid wallet.

This guide covers the basics. Once you have your first number working, you can explore SIP trunking, SMS, and API integration.

Step 1: Create Your Account

1Sign up at cliqtel.com

Go to cliqtel.com/register and create an account using your email address, or sign in with Google or Microsoft. No credit card is required to create an account.

Quick start: If you already have a Google or Microsoft account, use the social login buttons for one-click signup — no password to remember.
Your workspace: Signing up automatically creates a Cliqtel organization with you as its owner. This is your shared workspace — numbers, trunks, wallet, and conversations all live inside it. You can invite teammates later from Settings → Team. See the Team management guide for details.

Step 2: Top Up Your Wallet

2Add funds to your wallet

Cliqtel uses a prepaid wallet. All number purchases and renewals are deducted from your wallet balance. To add funds:

  1. Go to My Numbers → Wallet
  2. Click Top Up
  3. Enter an amount (minimum EUR 5.00)
  4. Choose a payment method: credit card, iDEAL, Bancontact, or Klarna
  5. Complete the payment — funds appear instantly
Payment methods: All payments are in EUR. iDEAL is available for Dutch bank accounts, Bancontact for Belgian, and Klarna for select EU countries. Card payments (Visa, Mastercard) work worldwide.

Step 3: Order Your First Number

3Find and buy a number
  1. Click Buy Numbers in the navigation
  2. Select a country and number type (local, national, mobile, or toll-free)
  3. Browse the available numbers and add one to your cart
  4. Review the monthly cost and click Checkout
  5. The number is purchased from your wallet balance and activates immediately
Regulatory requirements: Some countries (such as Germany, France, Belgium, and the Netherlands) require identity verification before a number can be activated. If your number requires documents, you will be guided through the verification process after checkout.

Step 4: Set Up Forwarding

4Connect the number to your phone system

Once your number is active, you need to tell Cliqtel where to send incoming calls. The most common option is a SIP trunk:

  1. Go to My Numbers → SIP Trunks
  2. Click Create Trunk and note the credentials (server, username, password)
  3. Go to DID Routing and assign your new number to the trunk
  4. Configure your PBX or softphone with the SIP credentials

Need help configuring a specific PBX? See our integration guides for 3CX, FreePBX, and Asterisk.

SIP Configuration Summary
SIP Server:   sip.cliqtel.com
SIP Port:     5061 (TLS — recommended) or 5060 (UDP — fallback)
Transport:    TLS (recommended) / UDP
Username:     (from trunk creation)
Password:     (shown once at creation)
Codecs:       G.711 (PCMU/PCMA), G.729

Use TLS (port 5061) where your softphone supports it. Most mobile softphones (Zoiper, Linphone, etc.) auto-detect TLS first, so it makes setup "just work" — and your call signalling is encrypted end to end. If your device only offers UDP, port 5060 works too; just turn off any "auto-detect transport" option and select UDP manually.

Step 5: Make a Test Call

5Verify everything works

Pick up your mobile phone and dial your new Cliqtel number. If everything is configured correctly, your PBX or softphone should ring. Answer the call and confirm two-way audio.

It works! If the call connects and you hear audio in both directions, your setup is complete. If not, double-check your SIP credentials, firewall rules (TCP 5061 for TLS or UDP 5060 for UDP signalling, plus UDP 10000-20000 for RTP audio), and PBX registration status.

Step 6: Invite Your Team (Optional)

6Bring colleagues into the same workspace

If you're not flying solo, invite your teammates so they share the same numbers, trunks, conversations, and billing:

  1. Go to Settings → Team
  2. Enter a colleague's email address
  3. Click Send invitation — they'll receive a link valid for 14 days

New invitees sign up via the link and land directly in your organization. Existing Cliqtel users get a one-click accept page. See the Team management guide for owner permissions, removing members, and multi-agent WhatsApp scoping.

Next Steps

Now that you have a working number, explore what else Cliqtel can do:

Feature Description Guide
SIP Trunking Connect your PBX with dedicated SIP credentials and advanced routing PBX Integration
Microsoft Teams Add PSTN calling to Teams via Direct Routing Teams Guide
Numbers Guide Learn about number types, regulatory requirements, and lifecycle Numbers Overview
Wallet & Billing Manage payments, view transactions, and download invoices Wallet Guide
Team & Organization Invite teammates, manage members, and understand owner permissions Team Management
Partner Program Resell Cliqtel numbers to your own clients Connect Guide

From the blog

Hands-on tutorials and comparison articles:

Ready to get your first number?

Browse numbers in 70+ countries and activate instantly. Or check pricing first.

Buy Numbers →