WhatsApp Business Integration

Features

Send approved template messages from the portal or API
Two-way conversations with the 24-hour Customer Service Window
Automatic delivery + read status tracking
Template library synced from Meta
Inbound messages auto-logged to connected CRM
Per-conversation billing in EUR with monthly summaries

How to Connect

Connect your WhatsApp Business Account

Click Connect to launch the embedded signup flow with Meta. Authorise Cliqtel access to your WABA in a single popup.

Sync approved templates

Cliqtel pulls your approved template list from Meta automatically. Add or edit templates in the portal — submissions are sent to Meta for review.

Send your first message

Pick a template, enter the recipient (testers only until your app is published), and hit Send. Track delivery and read status in real time.

Reply within the 24-hour window

Once a customer replies, you can send free-text responses for 24 hours without a template.

Requirements

A Meta Business account with a verified business
A WhatsApp Business Account (WABA) with at least one phone number
A Cliqtel wallet with sufficient balance for messaging

API Integration

This integration connects via OAuth. No SIP trunk configuration needed.

Auth Method

embedded_signup

Type

API / Webhook

Post-Setup Checklist

WABA connection shows Connected in Cliqtel portal
At least one approved template visible in the portal
Test template delivers to a tester phone
Reply from tester phone appears in the conversation thread

WhatsApp Business + Cliqtel: Use Cases

Connect WhatsApp Business to Cliqtel

Use Cliqtel's carrier-grade infrastructure to power voice and messaging in WhatsApp Business. Setup takes minutes, not weeks.

Pay-as-you-go pricing

No contracts, no minimum commitments. Pay only for the numbers and minutes you actually use.

WhatsApp Business Integration — FAQ

How do I connect Cliqtel to WhatsApp Business?

Click Connect and authorize Cliqtel in WhatsApp Business, then map your order and shipping events to approved messaging templates on the number you already run with Cliqtel. No SIP trunk or phone setup needed.

Does Cliqtel work with my version of WhatsApp Business?

Cliqtel supports all current and recent versions of WhatsApp Business. Check the supported versions list above or contact support if you're running an older release.

How much does it cost to use Cliqtel with WhatsApp Business?

Cliqtel has no setup fees, no monthly platform fees, and no channel limits. You pay only for the numbers you use and the messages you send (plus any WhatsApp conversation fees). See our pricing page for details.

Can I use my existing phone numbers?

Yes. Cliqtel supports porting for most countries. Contact support with your existing numbers and we'll check portability and timelines (typically 5-10 business days).

Which number do messages send from?

Messages send from the WhatsApp or SMS number you already run with Cliqtel, and are billed to your Cliqtel account — no separate shortcode or sender setup.

WhatsApp Business