Shopify Integration

Features

Automatic WhatsApp on order created and fulfillment created
Maps store events to your approved WhatsApp templates
Sends on the WhatsApp number you already run with Cliqtel
Replies land in your shared inbox (not one-way like Meta's app)
Billed on your Cliqtel wallet or invoice — one bill

How to Connect

Connect your store

Enter your myshopify.com domain and approve Cliqtel on Shopify. We register the order and fulfillment webhooks for you.

Link a WhatsApp account

Choose which connected WhatsApp number sends the notifications.

Map your templates

Point each store event at an approved WhatsApp template. Order placed and order fulfilled are set up by default.

Requirements

A Shopify store (*.myshopify.com)
A connected WhatsApp Business account in Cliqtel
Approved WhatsApp templates for order and shipping updates

API Integration

This integration connects via OAuth. No SIP trunk configuration needed.

Auth Method

oauth

Type

API / Webhook

Post-Setup Checklist

Store shows Connected in Cliqtel portal
Webhooks registered on the shop (orders/create, fulfillments/create)
A test order delivers a WhatsApp template to the customer

Shopify + Cliqtel: Use Cases

Connect Shopify to Cliqtel

Use Cliqtel's carrier-grade infrastructure to power voice and messaging in Shopify. Setup takes minutes, not weeks.

Pay-as-you-go pricing

No contracts, no minimum commitments. Pay only for the numbers and minutes you actually use.

Shopify Integration — FAQ

How do I connect Cliqtel to Shopify?

Create a SIP trunk in your Cliqtel portal, copy the credentials, and paste them into Shopify's SIP provider settings. A full step-by-step guide is in the setup steps above.

Does Cliqtel work with my version of Shopify?

Cliqtel supports all current and recent versions of Shopify. Check the supported versions list above or contact support if you're running an older release.

How much does it cost to use Cliqtel with Shopify?

Cliqtel has no setup fees, no monthly platform fees, and no channel limits. You pay only for the DID numbers you rent (from EUR 1.49/mo) and the minutes you use. See our pricing page for details.

Can I use my existing phone numbers?

Yes. Cliqtel supports porting for most countries. Contact support with your existing numbers and we'll check portability and timelines (typically 5-10 business days).

Does Shopify need any special firewall configuration?

Open UDP 5060 (SIP) and UDP 10000-20000 (RTP) outbound to sip.cliqtel.com. Most PBX systems handle this automatically if you're not behind a strict NAT.

Shopify