Talkdesk

CCaaS 提供元: Talkdesk Inc コミュニティ

Talkdesk supports BYOC (Bring Your Own Carrier) for organizations that want to use their own telephony provider. Connect Cliqtel numbers to Talkdesk for global inbound coverage while keeping your contact center platform.

対応: CX Cloud。
今すぐ接続 アクセス Talkdesk Inc →

機能

接続方法

1
Create a Cliqtel SIP trunk
Click Connect below to create a trunk for Talkdesk.
2
Configure BYOC in Talkdesk
Add your Cliqtel trunk details in Talkdesk Admin under Connections > BYOC.
3
Assign numbers
Map your Cliqtel numbers to Talkdesk flows and agents.
4
Test inbound calls
Call your Cliqtel number to verify it routes correctly to your Talkdesk contact center.

要件

トランク設定

接続時に、これらの最適化されたデフォルトで SIP トランクが作成されます:

transport
tls
codec preference
ulaw,alaw
nat mode
off
auth type
credentials
max channels
20

セットアップ後チェックリスト

  • BYOC trunk active in Talkdesk admin
  • Inbound call reaches Talkdesk agent
  • Call recording and reporting working

Talkdesk + Cliqtel: ユースケース

Provision numbers for Talkdesk

Order DID numbers in bulk and assign them to your Talkdesk contact center. Set up campaigns in hours, not weeks.

Regional compliance

Meet local regulatory requirements for outbound calling by sourcing verified DIDs from Cliqtel. Full document workflow handled through our portal.

Frequently asked

Talkdesk 連携 — FAQ

How do I connect Cliqtel to Talkdesk?
Create a SIP trunk in your Cliqtel portal, copy the credentials, and paste them into Talkdesk's SIP provider settings. A full step-by-step guide is in the setup steps above.
Does Cliqtel work with my version of Talkdesk?
Cliqtel supports all current and recent versions of Talkdesk. Check the supported versions list above or contact support if you're running an older release.
How much does it cost to use Cliqtel with Talkdesk?
Cliqtel has no setup fees, no monthly platform fees, and no channel limits. You pay only for the DID numbers you rent (from EUR 1.49/mo) and the minutes you use. See our pricing page for details.
Can I use my existing phone numbers?
Yes. Cliqtel supports porting for most countries. Contact support with your existing numbers and we'll check portability and timelines (typically 5-10 business days).
Does Talkdesk need any special firewall configuration?
Open UDP 5060 (SIP) and UDP 10000-20000 (RTP) outbound to sip.cliqtel.com. Most PBX systems handle this automatically if you're not behind a strict NAT.

他の CCaaS 連携

Aircall
Aircall
Connect Cliqtel numbers to Aircall for cloud-based contact center calling.
 Genesys Cloud
Genesys Cloud
Position Cliqtel as the global number provider for Genesys Cloud CX.

Talkdesk に接続する準備はできましたか？

事前構成された SIP トランクを数秒で作成できます。認証情報は即座に生成されます。

今すぐ接続 すべての連携をブラウズ