Microsoft Teams Integration

Features

PSTN calling in Microsoft Teams
No per-user Microsoft Calling Plan fees
Works with Teams Phone System licenses
Global number coverage in 70+ countries
TLS transport with certificate-based SBC peering

How to Connect

Create a DIDfarm SIP trunk

Click Connect below to create a trunk with TLS transport optimized for Teams Direct Routing.

Configure your SBC

Point your SBC upstream trunk to sip.didfarm.com using the credentials provided. Configure the downstream trunk toward Microsoft Teams.

Set up Direct Routing in Teams Admin

Add your SBC FQDN in Teams Admin Center under Voice > Direct Routing. Create voice routing policies.

Assign numbers to users

Assign DIDfarm numbers to Teams users via PowerShell or Teams Admin Center.

Requirements

Microsoft 365 with Teams Phone System licenses
A certified Session Border Controller (SBC)
Public DNS and TLS certificate for SBC domain
At least one DIDfarm number

Trunk Configuration

When you connect, a SIP trunk is created with these optimized defaults:

transport

tls

codec preference

g722,opus

nat mode

off

auth type

credentials

max channels

10

Post-Setup Checklist

SBC shows healthy in Teams Admin Center
Inbound call rings in Teams client
Outbound call completes from Teams to PSTN
Voice routing policy applied to users correctly

Microsoft Teams + Cliqtel: Use Cases

Add PSTN calling to Microsoft Teams

Enable outbound and inbound calls from your Microsoft Teams tenant using Cliqtel SIP trunks. Works with direct routing and BYOC models.

International expansion

Give your Microsoft Teams users local numbers in every country you operate in. Customers see a familiar area code, your team works from anywhere.

Cost reduction

Replace bundled minutes in your Microsoft Teams plan with Cliqtel's pay-per-use outbound rates. Most customers see 30-60% savings on international calls.

Microsoft Teams Integration — FAQ

How do I connect Cliqtel to Microsoft Teams?

Create a SIP trunk in your Cliqtel portal, copy the credentials, and paste them into Microsoft Teams's SIP provider settings. A full step-by-step guide is in the setup steps above.

Does Cliqtel work with my version of Microsoft Teams?

Cliqtel supports all current and recent versions of Microsoft Teams. Check the supported versions list above or contact support if you're running an older release.

How much does it cost to use Cliqtel with Microsoft Teams?

Cliqtel has no setup fees, no monthly platform fees, and no channel limits. You pay only for the DID numbers you rent (from EUR 1.49/mo) and the minutes you use. See our pricing page for details.

Can I use my existing phone numbers?

Yes. Cliqtel supports porting for most countries. Contact support with your existing numbers and we'll check portability and timelines (typically 5-10 business days).

Does Microsoft Teams need any special firewall configuration?

Open UDP 5060 (SIP) and UDP 10000-20000 (RTP) outbound to sip.cliqtel.com. Most PBX systems handle this automatically if you're not behind a strict NAT.

Microsoft Teams