HubSpot Integration

Features

Automatic call logging to HubSpot Engagements
Contact timeline integration
Caller matching by phone number
Call outcome and disposition tracking
Call recording links in HubSpot
Works with Sales Hub and Service Hub

How to Connect

Connect your HubSpot account

Click Connect below to authorize DIDfarm with your HubSpot portal via OAuth.

Configure call logging

Select which call types to log and set default call outcomes for automatic logging.

Verify contact matching

Make a test call from a known contact to verify the call appears on their timeline.

Test end-to-end

Confirm call duration, direction, and recording link appear correctly in HubSpot.

Requirements

HubSpot Sales Hub or Service Hub (Starter or higher)
HubSpot admin access for OAuth authorization
At least one active DIDfarm SIP trunk
DIDfarm numbers with active call routing

API Integration

This integration connects via OAuth. No SIP trunk configuration needed.

Auth Method

oauth

Type

API / Webhook

Post-Setup Checklist

OAuth connection shows Connected in DIDfarm portal
Test call creates an Engagement in HubSpot
Contact matching finds correct contact
Call duration logged correctly

HubSpot + Cliqtel: Use Cases

Click-to-call from HubSpot

Turn any phone number in HubSpot into a clickable call button. Cliqtel originates the call through your SIP phone and logs it automatically to the contact record.

Inbound screen pop

When a customer calls your Cliqtel number, their HubSpot record opens automatically for your agents — no lookup, no delay.

Automatic call logging

Every call is logged back to HubSpot with call direction, duration, outcome, and recording URL (if enabled). No manual data entry.

HubSpot Integration — FAQ

How do I connect Cliqtel to HubSpot?

Click Connect on this page, authorize Cliqtel in HubSpot via OAuth, and pick which users should have calling enabled. Setup takes under 5 minutes.

Does Cliqtel work with my version of HubSpot?

Cliqtel supports all current and recent versions of HubSpot. Check the supported versions list above or contact support if you're running an older release.

How much does it cost to use Cliqtel with HubSpot?

Cliqtel has no setup fees, no monthly platform fees, and no channel limits. You pay only for the DID numbers you rent (from EUR 1.49/mo) and the minutes you use. See our pricing page for details.

Can I use my existing phone numbers?

Yes. Cliqtel supports porting for most countries. Contact support with your existing numbers and we'll check portability and timelines (typically 5-10 business days).

Will call events automatically log to HubSpot?

Yes. Every inbound and outbound call is logged as a Call/Task/Activity in HubSpot with duration, direction, and outcome. Recordings (if enabled) are linked to the record automatically.

HubSpot