फीचर्स
- BYOC integration with Talkdesk
- Global inbound numbers for contact center
- TLS transport
- Manage numbers from Cliqtel portal
कैसे कनेक्ट करें
1
Create a Cliqtel SIP trunk
Click Connect below to create a trunk for Talkdesk.
2
Configure BYOC in Talkdesk
Add your Cliqtel trunk details in Talkdesk Admin under Connections > BYOC.
3
Assign numbers
Map your Cliqtel numbers to Talkdesk flows and agents.
4
Test inbound calls
Call your Cliqtel number to verify it routes correctly to your Talkdesk contact center.
आवश्यकताएँ
- Talkdesk account with BYOC enabled
- Talkdesk admin access
- At least one Cliqtel number
Trunk कॉन्फ़िगरेशन
जब आप कनेक्ट करते हैं, तो इन ऑप्टिमाइज़्ड डिफ़ॉल्ट के साथ एक SIP trunk बनाया जाता है:
transport
tls
codec preference
ulaw,alaw
nat mode
off
auth type
credentials
max channels
20
पोस्ट-सेटअप चेकलिस्ट
- BYOC trunk active in Talkdesk admin
- Inbound call reaches Talkdesk agent
- Call recording and reporting working